After you leave your employer

You will lose your eligibility for membership in the Health Insurance Society after you leave your employer. Join the appropriate medical care insurance system based on your needs and circumstances.

Return your health insurance card, etc. issued to you as an employee after leaving your employer
If you continue to enroll in The Society (voluntary and continuous enrollment)
Voluntary and continuous insurance: procedure during enrollment

Return your health insurance card, etc. issued to you as an employee after leaving your employer

Required documents:	Health insurance cards (until December 1, 2025)
Required documents:	Eligibility Verification Certificate, Elderly benefits card, etc. (if issued)
Destination:	To the company’s HR/retirement representative
Deadline:	Within five days after the date of loss of eligibility
Applies to:	Insured persons leaving employment and their dependents
Address inquiries to:	Health Insurance Society
Notes:

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Notifications will be sent through Kenpo MyPortal. Check to make sure that you have registered an email address at which you can continue to receive email notifications after leaving your employer.

If you continue to enroll in The Society (voluntary and continuous enrollment)

Required documents:	(1)	Application for Eligibility for Coverage as a Voluntarily and Continuously Insured Person (and Dependent Notice) Excel ・ PDF Example Submit only (1) if there is no enrollment application for dependent family members (i.e., if only the person in question applies)
	(2)-1	Dependent Status Questionnaire (A) (for Spouse/ Children) Excel ・ PDF Example
	(2)-2	Dependent Status Questionnaire (B) (for Spouse/ Children) Excel ・ PDF Example
	(3)	Attachment for certification (Please check within the support situation survey above)
	(4)	[Applicable persons only] Applying for a person without a Myna health insurance card Application Form for Issue of Eligibility Verification Certificate Excel ・ PDF Example
Destination:	Submit by email attaching required documents. Dedicated email address for submission: jpn_kenpo_shinsei@hpe.com *Enter an email address where you can be reached after retirement in the CC field of the email.
Deadline:	Within 20 days after the date of loss of eligibility of the insured person
Applies to:	Insured persons who have been insured continuously for at least two months prior to leaving employment
Address inquiries to:	Health Insurance Society jpn_kenpo@hpe.com
Notes:	Enter an email address where you can be reached after retirement in the CC field of the email. The procedure for voluntary and continuous enrollment cannot be carried out before the day of loss of eligibility (the day after leaving employment). The Society will send information on insurance premiums for voluntarily and continuously insured persons after the procedure for leaving employment has been completed. If you do not receive information on insurance premiums one week after leaving employment, contact the Society. Please note that it is not possible to enroll for voluntary and continuous insurance after the submission deadline has passed, except in cases of unavoidable circumstances such as natural disasters.

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Voluntary and continuous insurance: procedure during enrollment

Notification is necessary when it corresponds to the following.

Reason	Documents to be submitted
Qualifying for health insurance (becoming employed, etc.)	1) Notice of Disqualification as a Voluntarily Continuously Insured Person Excel ・ PDF 2) Voluntary and Continuous Health Insurance Card or Eligibility Verification Certificate (Applicable persons only) 3) Copy of newly issued Notice of Eligibility Information or Eligibility Verification Certificate (for the insured person only) 4) Health Insurance Voluntary and Continuous Insurance Premium Refund Application and Invoice (only if an insurance premium has been paid from the month of employment) Excel ・ PDF
Death of an insured person	1) Notice of Disqualification as a Voluntarily Continuously Insured Person Excel ・ PDF 2) Voluntary and Continuous Health Insurance Card or Eligibility Verification Certificate (Applicable persons only) 3) Copy of Death Certificate, etc. 4) Health Insurance Voluntary and Continuous Insurance Premium Refund Application and Invoice (only if an insurance premium has been paid from the month of employment) Excel ・ PDF
If you have been disqualified for not paying insurance premiums	1) Notice of Disqualification as a Voluntarily Continuously Insured Person Excel ・ PDF 2) Voluntary and Continuous Health Insurance Card or Eligibility Verification Certificate (Applicable persons only)
If you applied to have your status as a Voluntarily and Continuously Insured Person cleared	1) Notice of Disqualification as a Voluntarily Continuously Insured Person (via E-mail) Excel ・ PDF 2) Voluntary and Continuous Health Insurance Card or Eligibility Verification Certificate (Applicable persons only)
Change of address	1) Address Change Notice Excel ・ PDF 2) Document that shows your new address such as a driver's license (double-sided copy), certificate of residence, etc. (copies are acceptable) * Full-time employees are not required to give a notification to the Health Insurance Society directly. Change the address information in the personnel system.
Name change	Refer to If your name has changed
Change in the situation of dependent family members (Employment, increase or decrease in income related to the range of dependency, childbirth, etc.)	Refer to Family membership
Destination	Postal service 2-2-1 Ojima, Koto-ku, Tokyo 136-8711 To Hewlett-Packard Japan Health Insurance Society e-mail jpn_kenpo_shinsei@hpe.com
Notes	Application and notification forms for voluntarily and continuously insured person are also accepted by e-mail. You must return your insurance card or Eligibility Verification Certificate by standard mail upon disqualification.

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