Privacy policy
Policy regarding the protection of personal information
The Hewlett-Packard Japan Health Insurance Society promotes the following efforts for appropriately protecting confidential information on its members (hereunder referred to as “personal information E.
- By implementing appropriate security measures, the Society shall endeavor to prevent the leakage or loss of or damage or unauthorized access to personal information obtained on its members.
- The Society shall use personal information obtained from a member only for purposes beneficial to the member, such as the maintenance and promotion of the member’s health. In addition, the Individual Numbers will only be used for specific purposes of use within the range of use established in the Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedure.
- The Hewlett-Packard Japan Health Insurance Society will not provide the personal information of members to any third party except in cases where the consent of the individuals concerned has been obtained in advance. In addition, personal information which includes the Individual Numbers (the Specific Personal Information hereinafter) will not be provided regardless of whether the consent of the individuals concerned has been obtained except the cases as established in the Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedure. However, in the cases in Article 27, paragraph (1) of the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003), the personal information of members which is not the Specific Personal Information may be provided to third parties without obtaining the advance consent of the individuals concerned:
- The Society shall endeavor to manage personal information in an appropriate manner by training employees for the protection of personal information and assigning individuals responsible for such management in each section charged with handling personal information.
- Where the Society outsources operations to other parties, it shall review and enhance such operations to improve the protection of personal information. When concluding contracts for the outsourcing of such operations, the Society shall thoroughly investigate the appropriateness of the counterparties to such contracts and shall ensure that the terms and conditions of such contracts include terms concerning the protection of personal information.
- When members wish to inquire into, revise, or otherwise access their personal information, the Society shall respond as swiftly as reasonably possible upon contact made by the member to the appropriate representative of the Society.
- In addition to complying with all laws, regulations, and other rules concerning the handling of personal information on its members, the Society shall endeavor to continually review and improve its policies regarding the protection of personal information.
Disclosure of purpose of use of personal information
Disclosure Items Required based on the Personal Information Protection Act
Creation and Provision of Anonymously Processed Information to Third Parties
Outsourced Service Providers of the Health Insurance Society
Sharing personal information
Joint Implementation of Health Checkup Programs with Employers (Health Checkup Programs / Mental Health Prevention Programs)
Matters requiring consent
The Act on the Protection of Personal Information stipulates that operators handling personal information (including the Health Insurance Society) must not provide personal information to any third party without the advance consent of the individual concerned. However, for normally necessary purposes of use of personal information beneficial to the insured person or those for which obtaining explicit consent would impose a significant burden on the operator and would not necessarily be reasonable for the insured person him or herself, implied consent may considered to have been obtained when such purposes of use have been announced in advance and the insured person has not particularly indicated any clear opposition or reservations.
The Health Insurance Society considers the following items to fall within the scope of such purposes. Contact the Society’s personal information consultation section if you do not consent because you are a victim of domestic violence or for other special reasons.
- Payment of High-Cost Medical Care Benefits via the employer without receiving an application from the member him or herself
- Payment of additional benefits, etc. via the employer without receiving an application from the member him or herself
- Payment of a subsidy for a flu vaccination via the employer
- Notifying of benefit decisions (Notice of Payment Decision Regarding Insurance Benefits) via the employer (beginning in January 2025)
- Notifying the insured person of eligibility information for the entire household (to be implemented in October 2024)
Personal information consultation section: