If you paid the entire medical care cost up front

In some cases covered by health insurance, you will pay the full medical care costs to the medical care institution or other facility up front, after which you will be reimbursed by the Health Insurance Society later.

If you paid the entire medical care cost up front
If you become sick or are injured overseas
If you cannot walk to or between hospitals

Notices of Payment Decision, etc. will be provided through "Kenpo MyPortal". Check your registration status in advance.

If you paid the entire medical care cost up front

Required documents:	Application Form for Medical Care Expenses (for Insured/Dependent) Excel ・ PDF Example(Treatment orthosis, glasses) Example(Do not present Myna health insurance card)
Required documents:	[Documents to attach] See the table below
Destination:	If using in-house mail * Only employees of Hewlett Packard Japan, G.K. can use in-house mail. Health Insurance Society Mail stop: Ojima head office HQ3-NW02 Postal service 2-2-1 Ojima, Koto-ku, Tokyo 136-8711 To Hewlett-Packard Japan Health Insurance Society
Deadline:	As soon as possible
Applies to:	Insured persons and dependents eligible for payment for the reasons shown below
Address inquiries to:	Health Insurance Society
Notes:	See the table below concerning reasons for eligibility for payment and required documents to attach. Application Form for Medical Care Expenses and related documents are not accepted by E-mail. Please submit using in-house mail or standard mail.

Reason for eligibility for payment of medical care expenses	Documents to attach to application form
If you underwent treatment without your Myna health insurance card due to sudden sickness	Receipt, attending physician's statement, an invoice for a dispensing fee Note: Request at the payment counter of such as medical institutions. It is different from the attending physician's statement (breakdown of medical expenses).
If you received a live blood transfusion	Receipt, blood transfusion certificate
If you purchased and used prosthetic equipment such as an artificial arm or leg, an artificial eye, or a corset, as instructed by a physician:	Receipt, certificate from an insurance doctor, Photos of the orthotics purchased, taken from multiple angles Note: Receipts, breakdowns, and insurance doctor's certificates have appropriate requirements. Please check here for any shortages
If you underwent acupuncture, moxibustion, massage, shiatsu, or similar treatment with an insurance doctor's approval:	Receipt, written consent from an insurance doctor, Application Form for Medical Care Expenses incurred from acupuncture/moxibustion or anma/massage clinic and treatment report (copy) (when re-consenting)
If you had eyeglasses or contact lenses prepared and purchased to treat juvenile amblyopia, strabismus,or postoperative reflection correcting of congenital cataract in a child of less than nine years of age:	Receipt, copy of lens prescription from an insurance doctor, patient's checkup results
If you purchased limbal-supported rigid contact lenses for disfigured corneas due to ocular sequelae after experiencing Stevens-Johnson syndrome or toxic epidermal necrolysis:	Receipt Copy of written instructions or other document from an insurance doctor (A copy of a prescription or other document noting the name of the illness that can be used to confirm that the contact lenses were prescribed for an illness eligible for benefits)

If you purchased a compression garment or similar item

Treatment of lymphedema of the arms or legs occurring after surgery for malignant tumor involving lymph node dissection (extensive resection) in the groin, pelvic region, or axillary region; primary lymphedema of the arms or legs
Documents to attach to application form	Written instructions to wear compression garment or similar item (after surgery for malignant tumor/primary lymphedema) Receipt
Type of compression garment	Compression stocking, compression sleeve, compression glove (compression bandage only if the doctor recognizes that these should not be used)
Notes	No more than two compression garments or similar items per body part may be purchased at a time. Repurchase made at least six months after the previous purchase is eligible for payment of medical care expenses.

Treatment for intractable ulcer due to chronic venous insufficiency
Documents to attach to application form	Written instructions to wear compression garment or similar item (treatment for intractable ulcer due to chronic venous insufficiency) Receipt
Type of compression garment	Compression stocking (compression bandage only if the doctor recognizes that this should not be used)
Notes	No more than two compression garments or similar items per body part may be purchased at a time. Eligible for payment of medical care expenses only once (cases involving recurrence after healing are eligible for payment again)

If you become sick or are injured overseas

Required documents:	Application for Benefits for Overseas Medical Costs (for Insured/Dependent) Excel ・ PDF Example
Required documents:	[Documents to attach] “Attending physician's statement” issued by the overseas hospital “Itemized receipt” issued by the overseas hospital Japanese translations of the above A copy of a document verifying your overseas travel (such as a passport) A letter stating that you agree to the health insurance society making detailed inquiries to the overseas medical care institution or other organization about your treatment
Destination:	If using in-house mail * Only employees of Hewlett Packard Japan, G.K. can use in-house mail. Health Insurance Society Mail stop: Ojima head office HQ3-NW02 Postal service 2-2-1 Ojima, Koto-ku, Tokyo 136-8711 To Hewlett-Packard Japan Health Insurance Society
Deadline:	As soon as possible
Applies to:	Insured persons or dependents who have undergone examination or treatment at a medical care institution overseas
Address inquiries to:	Health Insurance Society
Notes:	The amount of the benefits will be based on the treatment costs as established under domestic health insurance. Application for Benefits for Overseas Medical Costs and related documents are not accepted by E-mail. Please submit using in-house mail or standard mail.

If you cannot walk to or between hospitals

Required documents:	[For approval by the Health Insurance Society] Application Form for Transportation Expenses (1) In order to receive payment to cover transportation expenses, you must gain the approval of the Health Insurance Society in advance, so contact the Health Insurance Society directly. (2) To gain approval, fill in the necessary details in the "Application Form for Approval of Transportation/ Notification of Transportation" sent to you from the Health Insurance Society, have it certified by a doctor, and return it to the Health Insurance Society.
	[To claim transportation expenses] Application Form for Transportation Expenses
	Receipt
Deadline:	As soon as possible
Applies to:	Insured persons or dependents transported to or between hospitals as instructed by a doctor because the sickness or injury makes movement difficult
Address inquiries to:	Health Insurance Society
Notes:	This benefit is paid if a doctor determines there is a need for temporary, emergency transportation and the Health Insurance Society determines that all of the following conditions apply: The medical care for which transportation is required is appropriate as insurance treatment. The sickness or injury for which the medical care is required makes it difficult for the patient to move. In an emergency or other unavoidable case.